SCENARIO: You're working in your office. This has been a great day for getting things done. A pleasant breeze drifts lazily through the window, as you double check the numbers before you. That's when Bob walks in, his face a rigid mask, hands balled into fists. You can sense that something is wrong (everyone in the office can...people are slowing down, everything is getting quieter), but a second glance at Bob's close-lipped expression prompts you to mind your own business. Bob now passes your desk, and as he does so, he brushes against a stack of papers perched precariously on your desktop. The papers tumble to the ground, like so many autumn leaves drifting in the breeze. You don't mean to say anything, but in spite of yourself a tiny voice escapes your throat, "Careful there, Bob."
In a timeless moment, Bob whirls about, eyes widening, facial muscles twitching, arms trembling, and his voice explodes in your direction: "Why don't you watch where you put that !@#$@ stuff anyway, !@#$@^%$^! How the !@#$was I supposed to know that was there??? I don't know why I even bother to show up here! Nobody cares!*&%%$#@*"
MISSION: Your mission, if you choose to accept it, is to get control of this situation before Bob goes totally ballistic! The clock is ticking. This person will self-destruct in 20 seconds. Good luck.
R&R: Here's an idea: Instead of succeeding right off the bat by doing everything right the first time (we know that is NOT how you got to where you are in your life!), we suggest you make all the choices offered to see what results.
BOB: Nobody cares what I'm going through! That's the %#$!#@ problem with the world today! Nobody gives a #$@!...
YOU:
Ten Types 
Order the Book