"R&R, can I talk to you for a second."
YOU: What gives here guys? You keep giving me the same three crappy choices of:
1) ignoring him
2) sniping at him
3) tanking him
and none of them work!! My dog could do better "html" programming than that! I'm ready to delete my bookmark to your page. (Loudly, knocking on the top of your computer) Hello, R&R, is anybody home?!
R&R: Hey, don't get all emotional. Can't you take a joke? Actually we are very pleased that you noticed that 1) ignoring him, 2) sniping at him, and 3) tanking him doesn't work. We were training you, like in martial arts. Wax on, wax off, wax on, wax off. You can now leave monastery, grasshopper, because you will remember that those choices don't work the next time a Sniper snipes at you. And, since you have learned so well, we are going to add another option.
YOU: It's about time.
Ten Types 
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